Toujing Life: Investor Relations Management System (November 2025)
Shanghai Toujing Life Technology Co., Ltd. Investor Relations Management System
Shanghai Toujing Life Technology Co., Ltd.
Investor Relations Management System
Chapter 1 General Provisions
Article 1 In order to standardize the investor relations management work of Shanghai Toujing Life Technology Co., Ltd. (hereinafter referred to as the "Company"), strengthen effective communication between the company and investors and potential investors (hereinafter collectively referred to as the "Investors"), promote investors' understanding of the company, further improve the company's corporate governance structure, improve the company's quality, maximize the company's value and shareholders' interests, and effectively protect the legitimate rights and interests of investors, especially small and medium-sized investors, according to the "Companies of the People's Republic of China" Law, the Securities Law of the People's Republic of China and other relevant laws and regulations, the "Shenzhen Stock Exchange GEM Stock Listing Rules" and with reference to the "Shenzhen Stock Exchange Self-Regulatory Guidelines for Listed Companies No. 2 - Standardized Operations of GEM Listed Companies" and the "Articles of Association of Shanghai Toujing Life Technology Co., Ltd." (hereinafter referred to as the "Articles of Association") and other relevant regulations of the Shenzhen Stock Exchange (hereinafter referred to as the "Shenzhen Stock Exchange"), and based on the actual situation of the company, this system is formulated.
Article 2 Investor relations management refers to the relevant activities in which the company strengthens communication with investors and enhances investors’ understanding and recognition of the company by facilitating the exercise of shareholders’ rights, information disclosure, interactive communication, and handling of complaints, so as to improve the level of corporate governance and the overall value of the enterprise, and achieve the purpose of respecting investors, rewarding investors, and protecting investors.
Article 3 Basic principles of investor relations management:
(1) Principle of compliance. The company's investor relations management should be carried out on the basis of fulfilling information disclosure obligations in accordance with the law, and in compliance with laws, regulations, rules and normative documents, industry norms and self-discipline rules, the company's internal rules and regulations, as well as the ethics and codes of conduct generally observed by the industry.
(2) The principle of equality. When companies carry out investor relations management activities, they should treat all investors equally, especially create opportunities and provide convenience for small and medium-sized investors to participate in activities.
(3) The principle of initiative. Companies should proactively carry out investor relations management activities, listen to investors’ opinions and suggestions, and respond to investor demands in a timely manner.
(4) The principle of honesty and trustworthiness. In investor relations management activities, companies should pay attention to integrity, adhere to the bottom line, standardize operations, assume responsibility, and create a healthy market ecosystem.
Article 4 The company and its controlling shareholders, actual controllers, directors, senior managers and staff shall not engage in the following situations during investor relations management activities:
Shanghai Toujing Life Technology Co., Ltd. Investor Relations Management System
(1) Disclose or publish information about major events that have not yet been made public, or information that conflicts with information disclosed in accordance with the law;
(2) Disclose or publish misleading, false or exaggerated information;
(3) Selective disclosure or release of information, or major omissions;
(4) Making expectations or commitments regarding the prices of the company’s stocks and their derivatives;
(5) Speak on behalf of the company without explicit authorization;
(6) Discrimination, contempt and other unfair treatment of small and medium-sized shareholders or unfair disclosure;
(7) Violating public order and good customs and harming social and public interests;
(8) Other violations of information disclosure regulations, or other illegal activities that affect the normal trading of the company's securities and their derivatives.
Chapter 2 Investor Relations Management Organization, Responsible Persons and Responsibilities
Article 5 The Securities Affairs Department is the functional department for investor relations management. It is led by the Secretary of the Board of Directors and is responsible for the daily affairs of the company’s investor relations management.
Article 6 The secretary of the board of directors serves as the daily person in charge of investor relations management and is specifically responsible for the company's investor relations management affairs. With a comprehensive and in-depth understanding of the company's operations and management, operating conditions, development strategies, etc., he is responsible for planning, arranging and organizing various investor relations management activities.
Article 7 The company’s securities affairs representative assists the secretary of the board of directors in performing the above duties.
Article 8 The main responsibilities of investor relations management include:
(1) Formulate an investor relations management system and establish a working mechanism;
(2) Organize investor relations management activities to communicate with investors;
(3) Organize timely and appropriate handling of investor inquiries, complaints, suggestions and other demands, and provide regular feedback to the company's board of directors and management;
(4) Manage, operate and maintain relevant channels and platforms for investor relations management;
(5) Ensure investors exercise their shareholder rights in accordance with the law;
(6) Cooperate and support investor protection agencies in carrying out relevant work to safeguard the legitimate rights and interests of investors;
(7) Statistically analyze the number, composition and changes of the company’s investors
(8) Carry out other activities that are conducive to improving investor relations.
Article 9 Personnel engaged in investor relations management must possess the following qualities:
(1) Good conduct and professionalism, honesty and trustworthiness;
Shanghai Toujing Life Technology Co., Ltd. Investor Relations Management System
(2) Good professional knowledge structure, familiar with corporate governance, financial accounting and other relevant laws and regulations, and the operating mechanism of the securities market;
(3) Good communication and coordination skills;
(4) Comprehensively understand the company and the industry in which the company operates.
Article 10 The company may conduct systematic training on investor relations management for controlling shareholders, actual controllers, directors, senior managers and relevant employees to improve their ability to communicate with specific objects, enhance their understanding of relevant laws, regulations, business rules and rules and regulations, and establish a sense of fair disclosure. Before conducting investor relations activities, the person in charge of investor relations management is responsible for conducting a comprehensive and systematic introduction or training on investor relations management to the company’s senior managers and relevant personnel.
Article 11 Unless expressly authorized and trained, company directors, senior managers and employees should refrain from speaking on behalf of the company in investor relations activities.
Article 12 The person in charge of investor relations management must continue to pay attention to various information about the company in the news media and the Internet and provide timely feedback to the company’s board of directors and management.
Article 13 Companies should assume the primary responsibility for handling investor complaints, improve the complaint handling mechanism, handle them in accordance with the law, respond to investors in a timely manner, and properly handle investor demands.
Disputes between companies and investors can be resolved through negotiation on their own, submitted to a professional securities and futures dispute mediation agency for mediation, applied to an arbitration institution for arbitration, or filed with the People's Court.
Chapter 3 Voluntary Information Disclosure
Article 14 The company may voluntarily disclose information other than the information that should be disclosed under current laws, regulations and rules through various activities and methods of investor relations management.
Article 15 When companies and relevant information disclosure obligors conduct voluntary information disclosure, they shall follow the principle of fair information disclosure, ensure the integrity, continuity and consistency of information disclosure, avoid selective information disclosure, and shall not conflict with information disclosed in accordance with the law, nor mislead investors. If there are major changes in the disclosed information that may affect investment decisions, progress announcements should be made in a timely manner until the matter is completely concluded.
If a company and relevant information disclosure obligors disclose information in accordance with the provisions of the preceding paragraph, they shall disclose information in accordance with unified standards when similar events occur.
Article 16 The company follows the principle of good faith and continues to conduct voluntary information disclosure on the company's operating conditions, business plans, operating environment, strategic planning and development prospects during investor relations activities to help investors make rational investment judgments and decisions.
Shanghai Toujing Life Technology Co., Ltd. Investor Relations Management System
Article 17 When a company voluntarily discloses information with a certain predictive nature, it shall use clear warning words to specifically list the relevant risk factors and remind investors of possible uncertainties and risks.
Article 18 Before conducting performance briefings, analyst meetings, road shows and other investor relations activities, the company shall determine in advance the scope of questions that can be answered. If the question involves the company's undisclosed major information, or it can be inferred that the company's undisclosed major information is undisclosed, the company shall refuse to answer.
Chapter 4 Contents of Investor Relations Management
Article 19 The content of communication between listed companies and investors in investor relations management mainly includes:
(1) The company’s development strategy;
(2) Legal information disclosure content;
(3) The company’s operation and management information;
(4) The company’s environmental, social and governance information;
(5) Company culture construction;
(6) Methods, channels and procedures for exercising shareholders’ rights;
(7) Information on handling investor complaints;
(8) Risks and challenges that the company is facing or may face;
(9) Other relevant information of the company.
Article 20 The company shall publish the company's website address and consultation telephone number in its periodic reports. When the website address or consultation telephone number changes, the company shall make an announcement in a timely manner.
The company shall ensure that external communication channels such as consultation telephones, faxes and e-mails are open, ensure that consultation telephone calls are answered by dedicated personnel during working hours, and provide timely replies and feedback of relevant information to investors in an effective manner.
Article 21 Companies should carry out investor relations management work through multiple channels, multiple platforms, and multiple methods. Through the company's official website, new media platform, telephone, fax, e-mail, investor education base and other channels, we use the network infrastructure platform of China Investor Network and stock exchanges, securities registration and clearing institutions, etc., to communicate with investors through shareholders' meetings, investor briefings, road shows, analyst meetings, reception of visits, discussions and exchanges, etc. The method of communication should be convenient for investors to participate, and the company should promptly discover and remove obstacles that affect communication.
When the company's small and medium-sized shareholders and institutional investors visit the company for on-site visits and discussions, the company shall reasonably and properly arrange the visit and communication process, isolate information, and shall not expose visitors to major information that has not been publicly disclosed.
Shanghai Toujing Life Technology Co., Ltd. Investor Relations Management System
When a company carries out investor relations management activities, it shall use publicly disclosed information as the communication content, and shall not disclose or divulge in any way any major information that has not been publicly disclosed.
If investor relations activities involve or may involve stock price-sensitive matters, major information that has not been publicly disclosed, or questions that can be inferred from major information that has not been publicly disclosed, the company should inform investors to pay attention to the company's announcements and provide necessary explanations on the information disclosure rules.
Companies may not substitute communications during investor relations management activities for formal information disclosure. If a company accidentally leaks undisclosed material information during investor relations management activities, it shall immediately issue an announcement through qualified media and take other necessary measures.
Article 22 If the following circumstances exist, the company shall hold an investor briefing meeting in accordance with the regulations of the China Securities Regulatory Commission and the stock exchange:
(1) The company’s cash dividend level for the current year does not meet relevant regulations, and the reasons need to be explained;
(2) The company terminates its reorganization after disclosing its reorganization plan or reorganization report;
(3) The company's securities transactions experience abnormal fluctuations stipulated in relevant rules, and the company finds after verification that there are undisclosed major events;
(4) Major events related to the company have received high attention or doubts from the market;
(5) Other circumstances when investor briefings should be held.
Article 23 When a company holds an investor briefing, it shall do so in a manner that is convenient for investors to participate. The company shall issue an announcement before the investor briefing meeting to explain the time, method, location, website address, list of company attendees, and activity themes of investor relations activities. In principle, investor briefings should be held during non-trading hours.
The company shall open channels for investors to ask questions before and during the investor briefing, do a good job of collecting questions from investors, and respond to investors' concerns at the briefing.
Article 24 Company personnel participating in the investor briefing shall include the company's chairman (or general manager), financial officer, independent directors and board secretary. If the company is in the continuous supervision period, the sponsor representative or independent financial consultant sponsor can participate.
Article 25 When a company accepts research from institutions and individuals engaged in securities analysis, consulting and other securities services, and institutions and individuals engaged in securities investment (hereinafter referred to as "research institutions and individuals"), it shall properly carry out relevant reception work and perform corresponding information disclosure obligations in accordance with regulations.
Article 26 Companies, research institutions and individuals shall not use research activities to engage in market manipulation, insider trading or other illegal activities.
Shanghai Toujing Life Technology Co., Ltd. Investor Relations Management System
Article 27 The company’s controlling shareholders, actual controllers, directors, senior managers and other employees shall inform the secretary of the board of directors before accepting investigations. In principle, the secretary of the board of directors shall participate in the entire interview and investigation. The interviewer or researcher shall form a written record of the investigation process and communication content, and shall sign and confirm with the interviewer or researcher, and the secretary of the board of directors shall sign and confirm. If conditions permit, the research process can be audio-recorded and videotaped.
Article 28 If a company directly communicates face-to-face with research institutions and individuals, except when invited to participate in investment strategy analysis meetings organized by securities company research institutes and other institutions, the company shall require the research institutions and individuals to provide identification and other information, and require them to sign a letter of commitment.
Article 29 Companies should try their best to avoid accepting on-site investor surveys, media interviews, etc. within 30 days before the disclosure of annual reports and semi-annual reports.
Article 30 A company shall establish a complete investor relations management file system when conducting investor relations activities. The investor relations management files shall at least include the following contents:
(1) Participants, time and location of investor relations activities;
(2) Communication content of investor relations activities;
(3) The handling process and accountability for undisclosed major information leaks (if any);
(4) Other contents.
Investor relations management files should be classified according to investor relations management methods, and relevant records, on-site recordings, presentations, documents provided at events (if any) and other documents and materials should be archived and properly kept for a period of 3 years.
Article 31 Companies should strictly review information communicated to the outside world through informal announcements, and set up review or recording procedures to prevent the leakage of undisclosed major information.
The above-mentioned informal announcement methods include: shareholders' meetings, press conferences, product promotion meetings; media interviews by the company or relevant individuals; direct or indirect press releases to the media; company (including subsidiaries) websites and internal publications; director and senior management blogs, Weibo, WeChat and other social media; written or oral communication with specific investors and securities analysts; various other forms of external publicity and reports by the company; and other forms recognized by the Shenzhen Stock Exchange.
Article 32 The company shall pay full attention to the information on the Shenzhen Stock Exchange’s investor relations interactive platform and various media reports on the company, pay full attention to and perform in accordance with the law the information disclosure obligations triggered or likely to be triggered by relevant information and reports.
Article 33 The company’s investor relations management system for Shanghai Toujing Life Technology Co., Ltd. during investor briefings, performance briefings, analyst meetings, road shows, etc.
After the completion of the relationship activities, an investor relations activity record form shall be prepared in a timely manner and published on the Shenzhen Stock Exchange's investor relations interactive platform and the company's website before the market opens on the next trading day. The activity record sheet should at least include the following:
(1) Activity participants, time, place, and form;
(2) Communication content and specific Q&A records;
(3) A statement on whether this activity involves significant information that should be disclosed;
(4) Presentations, documents provided and other attachments used during the event;
(5) Other contents required by Shenzhen Stock Exchange.
Article 34 The company shall establish a post-verification procedure for accepting investigations, clarify the response measures and processing procedures for the leakage of undisclosed major information, and require research institutions and individuals to inform the company of investment value analysis reports and other research reports, press releases and other documents based on communication before they are released or used.
If the company discovers during the verification that the documents specified in the preceding paragraph contain erroneous or misleading records, it shall require it to make corrections. If the other party refuses to make corrections, the company shall promptly make an announcement to the public and explain; if it discovers that the aforementioned documents involve undisclosed material information, it shall immediately report and make an announcement to the Shenzhen Stock Exchange. At the same time, it requires research institutions and individuals not to leak the information to the outside before the company's official announcement, and clearly informs them that they may not buy or sell the company's stocks or recommend others to buy or sell the company's stocks and their derivatives during this period.
Chapter 5 Supplementary Provisions
Article 35 Matters not covered by this system shall be implemented in accordance with relevant national laws, administrative regulations, normative documents of the China Securities Regulatory Commission, rules of the Shenzhen Stock Exchange and the Articles of Association. If these rules conflict or are inconsistent with new laws, administrative regulations, normative documents of the China Securities Regulatory Commission, and rules of the Shenzhen Stock Exchange promulgated by the country in the future, the relevant newly implemented laws, administrative regulations, normative documents of the China Securities Regulatory Commission, and rules of the Shenzhen Stock Exchange will be implemented.
Article 36 This system will come into effect after being reviewed and approved by the board of directors, and the same applies to modifications.
Article 37 The board of directors is responsible for formulating and interpreting this system.
Shanghai Toujing Life Technology Co., Ltd.
November 2025