A system and method are provided for determining, in a wireless network, true coverage holes and avoiding false positives. Between the use equipment (UEs) and the access points (APs), received signal strength indicator (RSSI) values are obtained for both the uplink (UL) path and downlink (DL) path. The UL RSSI and DL RSSI values are compared to a threshold (e.g., −80 dB), and a true coverage hole is identified when the UL RSSI and DL RSSI values are less than the threshold. False positive are identified when the UL RSSI values are less than the threshold, but the and DL RSSI values are not. The true coverage holes are mitigated by increasing the AP transmit power or by changing the locations and/or number of APs.