A computer-implemented system for securely managing electronic audio/video exchanges between persons inside and outside of a correctional facility includes an audio/video services computer device which interfaces a first and second computer device and establishes a video call, automatically processes images of a video feed from the first video camera or the second video camera to filter a background of the images in order to prevent a video transmission of unsecure video content during the video call; and generates a plurality of output video streams respectively including a controllable degree of filtered background.