/Email Management Engine In An Electronic Mail System
Abstract

Methods, systems, and computer storage media for providing context-aware out-of-office (OOO) assistance using an email management engine. Context-aware OOO assistance supports email management operations that provide OOO functionality with artificial intelligence and context-awareness for email management during periods of unavailability. In operation, an email message is accessed. An email message category is determined for the email message. The email message category can be a scheduling meeting category, a requesting information category, or a task delegation category. Based on the email message category, a plurality of OOO operations associated with the email message category are executed. Based on executing the plurality of OOO operations associated with the email message category, a response for the email message is generated. The response is associated with one of the following: scheduling meeting data, requesting information data, or task delegation data. The response is communicated to cause display of the response on an email interface.

Full Text

What is claimed is:

Methods, systems, and computer storage media for providing context-aware out-of-office (OOO) assistance using an email management engine. Context-aware OOO assistance supports email management operations that provide OOO functionality with artificial intelligence and context-awareness for email management during periods of unavailability. In operation, an email message is accessed. An email message category is determined for the email message. The email message category can be a scheduling meeting category, a requesting information category, or a task delegation category. Based on the email message category, a plurality of OOO operations associated with the email message category are executed. Based on executing the plurality of OOO operations associated with the email message category, a response for the email message is generated. The response is associated with one of the following: scheduling meeting data, requesting information data, or task delegation data. The response is communicated to cause display of the response on an email interface.
Timeline
Filed
03/26/2026
Published
07/30/2026
Granted
Not Available
IPC Codes(4)
H04L 51/02:using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
G06F 40/40:Processing or translation of natural language (natural language analysis G06F 40/20; semantic analysis G06F 40/30)
G06Q 10/107:Computer-aided management of electronic mailing [e-mailing]