Provided are communications server apparatus for recommending one or more points-of-interest (POIs) for a transport-related service to a user, such as when the user wish to request or make a booking for a transport-related service. The POIs are recommended at different actions/scenarios or at different stages of the booking, based on a plurality of data/information, which may be from a plurality of data sources. Recommendation may be done using data relating to one or more pairings of origin locations and destination locations corresponding to historical transport-related services, or using historical data and data corresponding to top ranking points-of-interest in at least one destination category in a geographical area, or based on resultant scores of candidate POIs that are determined from individual scores assigned to a plurality of criteria for the candidate POIs, where the individual scores for at least some of the criteria are determined based on historical data.