Systems and methods for servicing an ATM may include identifying, by the one or more processors, an error code corresponding to an automated teller machine (ATM); comparing, by the one or more processors, the error code and one or more problems regarding the ATM not resulting in an error code; determining, based on the comparison, a predicted issue affecting the ATM; applying, by the one or more processors as an input, data corresponding to the predicted issue and the error code to a machine learning model to determine one or more actions for responding to the error code corresponding to the ATM; and providing, by the one or more processors, the one or more actions for rendering on a user interface, to facilitate servicing the ATM.